The car is full of fur .. struggled to sit at the back. Very dirty. Didn’t expect this...

GetHuman-mansachi's customer service issue with Lyft from July 2018

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The issue in GetHuman-mansachi's own words
The car is full of fur .. struggled to sit at the back. Very dirty. Didn’t expect this from lyft. I’ve also taken few pictures but there’s no way I could upload them here. If this is the service lyft is gonna provide I’m never gonna opt for lyft anymore.” This is what I’ve given review to the driver and I didn’t expect a COUPON I expect a decent apology just not a random coupon. I opted lyft because it has always discounts, as we are students we try to choose the best but not a poor service. If I could show you any way how it looks inside the car I really want to make it public. I was with my boyfriend in the car who has allergies with fur and imagine how we could sit in that. Totally upset with you guys, totally
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Lyft

Customer service issue
Reported by GetHuman-mansachi
Jul 29th, 2018 - 9 mons ago
I have an issue with Lyft too
Fixed
Seen by 2 customers so far
Similar issue to 13290 others
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Timeline
GetHuman-mansachi started working on this issue
Jul 29th, 2018 10:00pm
GetHuman-mansachi indicated the issue is not fixed yet.
Jul 29th, 2018 10:00pm