The lyft driver I contacted in Los Angeles (Josef, in a Silver Ford Freestar liscence...
GetHuman925151's customer service issue with Lyft from July 2018
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The issue in GetHuman925151's own words
The lyft driver I contacted in Los Angeles (Josef, in a Silver Ford Freestar liscence *SWTHEE) ) on July **, **** at *:**pm was rude, uncooperative and incredibly disrespectful! I received the text of his arrival and got downstairs within * and * min. I looked for his vehicle (described above and saw nothing neither to my left or right. I called and asked if he was near my address, he answered.." I've been here * min, waiting for you, to which I replied "well I can't see you,are you closer to Sunset or Hollywood,?" He wouldn't answer the question only yelling saying he was in the middle of the street waiting for me. I asked him to please just come south since we needed to go in that direction and he refused, demanding that I walk north (far north) to him) I again said, " but you will need to drive south anyway can't you just meet me here, (more yelling and refusing)and he hung up cancelling my ride..I was late for my appointment because of this disgustingly uneccessary exchange!!
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