***.** taken out of my account fraudulently!

GetHuman-jojocau's customer service issue with Lyft from July 2018

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The issue in GetHuman-jojocau's own words
I just got * rides that were under **.**. ... I purchased * rides from Lyft. * to Walmart for *.**. Second ride was to go back home for *.**. * tip for *.**. When I got home to look at my account Lyft had taken ***.** out. What the ****? I'm a senior and that was my electric bill payment. If I get my electricity cut off Lyft will be in big trouble. I need my money put back in my account now!! There is no contact number to call to talk to a human about this issue. I need my ***.** back in my account. That is a lot of money to me to fraudulently take out!
I need this money back in my account for my electric bill due now!!
My ***.** back in my account now!!
I tip good.
I have emailed them twice now and all they said was they were giving it to support to review.
I have an issue with Lyft too
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Lyft

Lyft
Customer service issue
Reported by GetHuman-jojocau
Jul 26th, 2018 - 10 mons ago
I have an issue with Lyft too
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Seen by 4 customers so far
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Items needed
Account holder name
Email address on account
Phone number on account
Date of birth
Timeline
GetHuman-jojocau started working on this issue
Jul 26th, 2018 12:26pm
GetHuman-jojocau indicated the issue is not fixed yet.
Jul 26th, 2018 12:26pm
GetHuman-jojocau indicated the issue is not fixed yet.
Jul 26th, 2018 12:32pm