i am a loyal Lyft customer. unfortunately today is the second time i had a problem wit...

GetHuman-bobgell's customer service issue with Lyft from June 2018

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The issue in GetHuman-bobgell's own words
i am a loyal Lyft customer. unfortunately today is the second time i had a problem with a Lyft driver non pick up.*at around *:**pm i requested a car from ** lexington ave in NYC. going to ***bay ** st in Brooklyn. a car said he would be at ** lex in * minutes. after * minutes i called the car. and he said he was on the way. did not show up and o tried to reach him * times and only got an answer machine. in **-** minutes he did not show up. i tried to cancel the ride. i then tried to get another Lyft but there were noones fairly close*do unfortunately had to take s yellow cab...broken seat and poor air conditioning and a tear in the back seat. took cab since i could not get the failed Lyft transaction off my iphone screen. to add insult to engery i was charged a no show fee even though i had pushefthe cancel ride repeatedly. Please credit the fee bavk to me. Thank you.*Robert Gellman *****@***.com
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Customer service issue
Reported by GetHuman-bobgell
Jun 30th, 2018 - a yr ago
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GetHuman-bobgell started working on this issue
Jun 30th, 2018 1:24am
GetHuman-bobgell indicated the issue is not fixed yet.
Jun 30th, 2018 3:59pm
GetHuman-bobgell confirmed the issue is fixed. Hooray!
Jun 30th, 2018 4:19pm