I sent Lyft an email yesterday saying my doctor cancelled the APPT so I had to cancel the ride. However, the driver showed up and they wanted to charge me $** for being a no show. Ultimately, they credited the $** back to my account t but I have had it! Does Uber have better customer service? I am ill and alone . I DONOT need further aggregation..

GetHuman772331's customer service issue with Lyft from June 2018

Help with my Lyft issue
Tip from another customer
To change your account information just log into your Optimum account https://www.optimum.net/login/?referer=%2fpay-bill and you can see all your information there.
The issue in GetHuman772331's own words
Yesterday, I tbought I had cancelked a ride. I have a copy of the cancellation. Perhaps. I did it incorrectly but I find the help area want g. ... I am ** years old trying to set up a Lyft account. It would seem I have * pending charges on my Discover card. I tried to set up * r*de for tomorrow but I have not set up an account yet so how did you get the information if I haven't set up an account yet? I need help with knowing if I do have an account and if so do I have a ride set up for tomorrow? I haven't even sent a selfie yet so I. Just don't understand how the ride was set up and charged (pending) twice. Please contact me at *** *** ****
GetHuman772331 did not yet indicate what Lyft should do to make this right.
I will try Uber.
I have an issue with Lyft too
How GetHuman772331 fixed the problem
We are waiting for GetHuman772331 to fix the problem and share the solution with the rest of us customers.
Please help with my Lyft issue
Do you have a customer issue as well?
We can help you get Lyft's attention and get better help faster. Tap below to get started.
Having Lyft issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Lyft email you?
This email address isn't valid

Lyft

Lyft
Customer service issue
Reported by GetHuman772331
Jun 11th, 2018 - 9 mons ago
I have an issue with Lyft too
Fixed
Seen by 10 customers so far
Similar issue to 566 others
0 customers following this
Items needed
Account holder name
Email address on account
Phone number on account
Date of birth
Timeline
GetHuman772331 started working on this issue
Jun 11th, 2018 5:02pm
GetHuman772331 confirmed the issue is fixed. Hooray!
Jun 11th, 2018 11:49pm
GetHuman772331 indicated the issue is not fixed yet.
Jun 12th, 2018 5:56pm
GetHuman772331 indicated the issue is not fixed yet.
Jun 12th, 2018 6:04pm
GetHuman772331 indicated the issue is not fixed yet.
Jun 12th, 2018 6:04pm