I sent Lyft an email yesterday saying my doctor cancelled the APPT so I had to cancel the ride. However, the driver showed up and they wanted to charge me $** for being a no show. Ultimately, they credited the $** back to my account t but I have had it! Does Uber have better customer service? I am ill and alone . I DONOT need further aggregation..

GetHuman772331's customer service issue with Lyft from June 2018

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To change your account information just log into your Optimum account https://www.optimum.net/login/?referer=%2fpay-bill and you can see all your information there.
The issue in GetHuman772331's own words
Yesterday, I tbought I had cancelked a ride. I have a copy of the cancellation. Perhaps. I did it incorrectly but I find the help area want g. ... I am ** years old trying to set up a Lyft account. It would seem I have * pending charges on my Discover card. I tried to set up * r*de for tomorrow but I have not set up an account yet so how did you get the information if I haven't set up an account yet? I need help with knowing if I do have an account and if so do I have a ride set up for tomorrow? I haven't even sent a selfie yet so I. Just don't understand how the ride was set up and charged (pending) twice. Please contact me at *** *** ****
GetHuman772331 did not yet indicate what Lyft should do to make this right.
I will try Uber.
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Customer service issue
Reported by GetHuman772331
Jun 11th, 2018 - 9 mons ago
I have an issue with Lyft too
Seen by 10 customers so far
Similar issue to 566 others
0 customers following this
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GetHuman772331 started working on this issue
Jun 11th, 2018 5:02pm
GetHuman772331 confirmed the issue is fixed. Hooray!
Jun 11th, 2018 11:49pm
GetHuman772331 indicated the issue is not fixed yet.
Jun 12th, 2018 5:56pm
GetHuman772331 indicated the issue is not fixed yet.
Jun 12th, 2018 6:04pm
GetHuman772331 indicated the issue is not fixed yet.
Jun 12th, 2018 6:04pm