Look, my name is James guthrie and my phone number is *** *** **** I don't like the fac...

GetHuman-jamesgut's customer service issue with Lyft from June 2018

2 views
 | 
127 similar
 | 
0 following
Help with my Lyft issue
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Lyft help.
The issue and preferred resolution, in GetHuman-jamesgut's own words:
Look, my name is James guthrie and my phone number is *** *** **** I don't like the fact that Lyft is forcing me to use a computer app to try and put a stop to a criminal complaint regarding one of its employees. I have a little time to act to keep from having to involve the police and this is not helping me using an app to type out my problem. a phone contact would have probably. The driver added ** tip to my bill and I did not authorize such a tip. I handed him my phone because he said he could help me fix my phone app with lyft so I could enter my credit card info. However, instead of telling me that I already had a **.** on top to* **.** he claimed I owed **.** total and then added another ** dollar tip for himself. NOT ACCEPTABLE.
I trust that Lyft will make this right and come up with a resolution that is fair.
Help with my Lyft issue
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Lyft's attention and get better help faster. Tap below to get started.
Having Lyft issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Lyft email you?
This email address isn't valid
Follow this issue
See how GetHuman-jamesgut fixes it.
This email address isn't valid

Lyft

Customer service issue
Reported by GetHuman-jamesgut
Jun 7th, 2018 - 2 mons ago
I have an issue with Lyft too
Not resolved
Seen by 2 customers so far
Similar issue to 127 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Account holder name
Email address on account
Phone number on account
Date of birth
Timeline
GetHuman-jamesgut started working on this issue
Jun 7th 3:45pm