I can't find my password. I communicated in October regarding my husband's death and as...

GetHuman4335930's customer service issue with Lulu.com from February 2020

Help with my Lulu.com issue
The issue in GetHuman4335930's own words
I can't find my password. I communicated in October regarding my husband's death and asked to be able to order his books for distribution. I submitted the necessary claim form. However, when I try to access the website and my account I can't get there. I had an account of my own so maybe that is the confusion.

GetHuman4335930 did not yet indicate what Lulu.com should do to make this right.

How GetHuman4335930 fixed the problem
Sources? Perseverance. Reading and rereading all of the links. It took a couple of hours. Would have been much easier to just call and ask two questions.
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Lulu.com

Customer service issue
Reported by GetHuman4335930
Feb 6th, 2020 - 2 years ago
Fixed
GetHuman4335930 shared how to fix
Seen by 21 customers so far
Similar issue to 33 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account (if applicable)

Timeline

GetHuman4335930 started working on this issue
Feb 6th, 2020 10:27pm
GetHuman4335930 confirmed the issue is fixed. Hooray!
Feb 7th, 2020 1:49pm

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