Lulu.com Customer FAQ

To purchase a copy of the book, visit the Lulu.com website and search for the book title or the author's name. Once you find the book, you can select the desired format and quantity, then proceed to checkout to complete your purchase. If you're featured in the book, it's a great opportunity to have a copy for yourself!

The availability of your recently published books on Amazon can take between 6 to 8 weeks after publication. This timeframe allows for processing and distribution. Keep an eye on your account for updates regarding your book's status.

To change your mailing address, log into your Lulu.com account, go to the account settings, and update your address information. This will ensure that all communications and orders are sent to the correct address.

If you're an author whose book was published with Lulu.com by someone else, such as a publishing company or a private individual, it's essential to know that the account holder has control over the book publication. The best step to take in this situation is to contact your publisher and discuss with them any changes or access you desire. They are the ones who hold the account and would need to make adjustments or provide you with access accordingly. As per Lulu.com's policies, control can't be transferred without the account holder's permission.

We're sorry to hear you're having trouble checking out at Lulu.com. There are a few reasons this might happen. It could be a problem with your internet connection, web browser settings, or even the items in your cart. The first thing to do is try refreshing the page. If that doesn't work, try to clear your browser’s cache and cookies, then restart your browser and try again. Ensure that your browser is updated to the latest version. Also, double-check the items in your cart, remove any that are causing errors or difficulties. Remember, every product has its own production time which might impact the checkout process.