I had to cancel my flight with Ticket number: ************* *Lufthansa booking code:LXA...
GetHuman4508259's Refund a Charge issue with Lufthansa from March 2020
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Name on ticket, Booking reference, Billing address, Email address, and Phone number
The issue in GetHuman4508259's own words
I had to cancel my flight with Ticket number: ************* *Lufthansa booking code:LXAT*Z *Last name is Botros*Before I cancel I contacted customer service to make sure the ticket is refundable because of the Corona virus situation*I cancelled it and then made a call and spoke with a customer service that confirmed that there will be a full refund for my ticket*When I asked him to send an email he told me don't worry all calls are recorded*Now it has been two weeks and I didn't get my refund or even an email to say that I might get it *I am trying to call but after ** mins of waiting they drop the line * My phone is *************Email is *****@***.com**Thanks
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