Samsung called me on Tuesday to offer a refund or replacement on Refrigerator recently...

GetHuman5887406's customer service issue with Lowes.com from March 2021

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The issue in GetHuman5887406's own words
Samsung called me on Tuesday to offer a refund or replacement on Refrigerator recently purchased from Lowes. Said Lowes would be calling me on Wednesday to arrange exchange. Never happened. Refrig is a Samsung model * RF**R****SR. Samsung Ticket * **********. This issue has been been going on for a month. Samsung said they wanted it resolved and had approved a refund or exchange. Lowes order * *********.* No response from Lowes!*Regards, Charles Webb

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Lowes.com

Customer service issue
Reported by GetHuman5887406
Mar 25th, 2021 - 2 months ago
Not resolved
Seen by 12 customers so far
Similar issue to 663 others
0 customers following this

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