How Do I Unlock My Lowe's Account?
If you've forgotten your Lowe's account password, or you find you are locked out due to multiple unsuccessful login attempts, you can wait for 30 minutes and try to log in again, reset your password, bypass the password and log in using a one-time code, or call customer support with assistance in unlocking your account.
You try to log into your Lowe's account to find that your password isn't working anymore, or you get an error message telling you that the information provided is incorrect. What do you do next? How do you unlock your Lowe's account? You can get more information about account security and resolving account issues by calling Lowe's customer support, and below are steps to take when you need to unlock your account.
Unlocking Your Lowe's Account
If your account has been locked because of multiple unsuccessful login attempts, you can wait 30 minutes and try to log in again or reset your password.
Resetting Your Password
To reset your Lowe's account password, do the following steps:
- From Lowe's online homepage, click "Sign In."
- Select "Sign In or Create Account."
- Click "Forgot Password."
- Enter the email address associated with your account and click "Continue."
- Check your email address for a one-time use code supplied by Lowe's.
- Click the link in the email and enter the one-time passcode supplied to reset your password and log into your account with your new credentials.
Logging In Using a One-Time Code
You can also log into your account using a one-time passcode by doing the following:
- From Lowe's online homepage, click "Sign In."
- Select "Sign In or Create Account."
- Click "Sign In with One-Time Passcode."
- Enter the email address associated with your account and click "Continue."
- Check your email address for a one-time use code supplied by Lowe's, along with a sign-in link.
Calling Customer Support
If you are still locked out of your account after resetting your password or requesting a one-time code, contact Lowe's customer support to see if other issues are preventing you from accessing your data. If you suspect the account has been hacked, report this to Lowe's customer support as quickly as possible to prevent loss. Once you've regained access to your account, set up multi-factor authentication to further protect your account. This includes an email address, password and authentication code (sometimes called two-factor authentication) emailed or sent via text to you each time you log in.
Make sure you reset your email password as well, and look for suspicious emails regarding your Lowe's account in the event it was also compromised leading to issues with your Lowe's account.
Regaining access to your Lowe's account can be as simple as resetting a password, but you need to make sure you get back into your account quickly to ensure there are no unauthorized transactions. For more information or assistance, call Lowe's customer support.
Further questions?
Solutions to similar problems
Why does GetHuman Write How-to Guides for Lowe's Problems?
GetHuman has been working for over 10 years on sourcing information about big organizations like Lowe's in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Unlock My Lowe's Account? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.