In a nutshell: Did you just place an order at Lowe's? Standard delivery is 1-7 business days, depending on the distribution center's location. Same-day delivery is also available. For bulky items, expect delivery within 7-10 business days, and it will be delivered to the nearest main entrance of your place. Customers can also take advantage of expedited orders for multiple items. Also, you can schedule a pickup. However, note that Lowe's doesn't support international orders. If you bought something at Lowe's, the helpful guide below shows step-by-step instructions for checking the status of your order.
Did you just place an order at Lowe's? Standard delivery is 1-7 business days, depending on the distribution center's location. Same-day delivery is also available. For bulky items, expect delivery within 7-10 business days, and it will be delivered to the nearest main entrance of your place. Customers can also take advantage of expedited orders for multiple items. Also, you can schedule a pickup. However, note that Lowe's doesn't support international orders. If you bought something at Lowe's, the helpful guide below shows step-by-step instructions for checking the status of your order.
Did you purchase your items online? Just enter the email address associated with your Lowe's account or the email address used when purchasing the product, and the order number. Then, click Order Status.
When the item hasn't been shipped yet, customers can still change the delivery or shipping address if they made a mistake. To edit the address, just click Edit next to Ship/Deliver, enter the address, and confirm.
If you bought the item in-store, proceed to the next step.
Customers who purchased Lowe's products at a physical store can use either their order number or P.O. number to check the order status. Enter the numbers in the box and click Check Order Status. Make sure to also select the Store Purchases tab if you bought the item in-store. For online orders, choose the Online Orders tab.
If you have a Lowe's project and want to track its status, proceed to the next step.
To check the status of your Lowe's installation project, enter the project number and your phone number or email in the required fields, then click Check Status.
Do you have a special order? Check out the next step.
Once your order arrives, a Lowe's staff member will email you with instructions for pickup or delivery to your preferred address. You can also still use the check order status form for online orders.
When you opt for a pickup, wait for Lowe's pickup instructions. Make sure to also pick up the item during operating hours only and at your designated store. For pickup, provide your order number or order email confirmation from Lowe's. Don't forget to also bring an ID. You can use your state ID or driver's license. If you don't have these IDs, call Lowe's for a list of acceptable IDs.
If you have a Lowe's account, you can also sign in to check the order status. Note that you can no longer make changes once the item has been shipped. Customers who aren't satisfied with their orders have 90 days to return the item. They can start a return online and ship the item back to Lowe's. If you want to return an item purchased in-store, make sure to also provide the proof of purchase to process the return and get a refund. Are you still having issues checking the status of your order? Contact Lowe's Customer Support today.
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