Well I seem to keep having a bad issue with store **** in Norwood, I sent my daughter i...
GetHuman652836's customer service issue with Lowes.com from May 2018
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The issue in GetHuman652836's own words
Well I seem to keep having a bad issue with store **** in Norwood, I sent my daughter in there to purchase a **x** arrow shed the young lady there pretty much blew her off saying that she had to order it and not once did she offer to order it, so I personally call and try to speak with Ryan the store manager but seems he’s always unavailable when I have called so I talk to a asst manager Steve he then explain that he would have to check on it and said he would call me back which he did * hours later and when I asked him to have Ryan call me back that never happened because that was like four days ago not to mention Lowe’s was supposed to price match and that didn’t happen either one place has it advertised for *** and Lowe’s is *** I did buy the shed from your Middletown store the lady in gc was unbelievably pleasant not like the Norwood store seems like nothing is getting done because I wrote an email about my last experience there and this one isn’t any better like Ryan said it would I’m not sure is this is even going to get resolved but I have spent probably close to **** at Lowe’s between beechmont ave had to go there because of nothing in stock or rude people bought a refrigerator from Norwood and the took three tries to get it right I just feel as a customer of Lowe’s that I’m not appreciated I don’t know if anything will change but if this issue isn’t resolved I’ll will NOT be shopping there again thanks for your understanding Mr. Shuey
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