When I noticed the range has some pits on the glass one scratch and some scuffed paint...

GetHuman-lela_mar's Product issue with Lowes.com from April 2018

7 views
 | 
921 similar
 | 
0 following
Help with my Lowes.com issue
First: share to improve GetHuman-lela_mar's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman-lela_mar to get a Lowes.com rep on the line!
Always use the GetHuman Phone tocall Lowes.com. We wait on hold and get a rep on the line for you faster and for free!
The issue in GetHuman-lela_mar's own words
i Purchased a electric range. The store sent me the floor model with out my concent. ... When I noticed the range has some pits on the glass one scratch and some scuffed paint on the back of the stove top and a scratch on the door.
I paid full price for a scratch and dent product. I went to the Lowe’s store to verify it was the floor model and took a picture of the empty spot where the range was sitting. I also have pictures of the damage if needed.
To address the situation
I have an issue with Lowes.com too
How GetHuman-lela_mar fixed the problem
We are waiting for GetHuman-lela_mar to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Lowes.com's attention and get better help faster. Tap below to get started.
Having Lowes.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-lela_mar fixes it.
This email address isn't valid

Lowes.com

GE electric range purchase
Product issue
Reported by GetHuman-lela_mar
Apr 11th, 2018 - a yr ago
I have an issue with Lowes.com too
Not resolved
Seen by 7 customers so far
Similar issue to 921 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Account name
Account email address
Account phone number
Order number
Shipping address
Timeline
GetHuman-lela_mar started working on this issue
Apr 11th, 2018 10:14pm
GetHuman-lela_mar reviewed the items needed
Apr 11th, 2018 10:15pm
GetHuman-lela_mar indicated the issue is not fixed yet.
Apr 11th, 2018 10:42pm