Want to discuss this email I received from customer service:*Thank you for contacting L...

GetHuman6136752's customer service issue with Lowe's from June 2021

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The issue in GetHuman6136752's own words
Want to discuss this email I received from customer service:*Thank you for contacting Lowe's. My name is Logan and I'm happy to help.**I apologize that you didn't receive order ********* for the Fairway Oaks Black Tabletop Steel Propane Gas Fire Table. I do understand how frustrating it can be and apologize for any inconvenience it may have caused.**I was able to track the item and see that there was no movement after *******. I would be more than happy to try to reship the item for you, or if you are no longer in need of the item, I can start the process of a refund.

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Lowe's

Customer service issue
Reported by GetHuman6136752
Jun 1st, 2021 - 2 months ago
Not resolved
Seen by 1 customer so far
Similar issue to 1227 others
0 customers following this

Timeline

GetHuman6136752 started working on this issue
Jun 1st 8:46pm

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