My order ********* was delivered the other day. However, the delivery driver showed me...

GetHuman1667190's customer service issue with Lowe's from December 2018

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The issue in GetHuman1667190's own words
My order ********* was delivered the other day. However, the delivery driver showed me the papers and the two line items for the Gatehouse White Screen Door Pull Handles (Item *: ****** * Model *: S***-***) were crossed off and were not included in the shipment. However, when I look at my order online, it shows one of them in process and one as being delivered?**The total my card was charged was $***.** for the delivered order (including the items that were not delivered) and $*.**, which I am assuming is for the part that was shipped (Item *: ****** * Model *: LN-***)**Can I please be refunded for the two Gatehouse White Screen Door Pull Handles (Item *: ****** * Model *: S***-***) I have not received? *Thanks.
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Lowe's

Customer service issue
Reported by GetHuman1667190
Dec 1st, 2018 - 6 mons ago
I have an issue with Lowe's too
Not resolved
Seen by 4 customers so far
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Timeline
GetHuman1667190 started working on this issue
Dec 1st, 2018 1:17pm