The carpet installer Romano’s was very rude & unprofessional when we had a problem star...

GetHuman-cathykun's customer service issue with Lowe's from May 2018

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The issue in GetHuman-cathykun's own words
The carpet installer Romano’s was very rude & unprofessional when we had a problem starting the day after. He actually screamed at me on the phone & almost called me a liar !! I have spoken with customer service for Indiana Lowe’s & they have been helpful but you should definitely think of using a different installer. I will never order more carpeting from Lowe’s if Romano’s is the installer. I’m sure Indiana should have records if my problem.
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Lowe's

Customer service issue
Reported by GetHuman-cathykun
May 15th, 2018 - 10 mons ago
I have an issue with Lowe's too
Fixed
Seen by 6 customers so far
Similar issue to 132 others
0 customers following this
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Timeline
GetHuman-cathykun started working on this issue
May 15th, 2018 4:00pm
GetHuman-cathykun indicated the issue is not fixed yet.
May 15th, 2018 11:32pm
GetHuman-cathykun indicated the issue is not fixed yet.
May 16th, 2018 9:09pm
GetHuman-cathykun indicated the issue is not fixed yet.
May 16th, 2018 9:13pm
GetHuman-cathykun indicated the issue is not fixed yet.
May 18th, 2018 3:22pm