Order **************** for * types of masks(** PCS each) which I was going to donate...

GetHuman-linm's Missing Order issue with Light In The Box from April 2020

Help with my Light In The Box issue
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The issue in GetHuman-linm's own words
Donate masks for Covid-** protection ... Order **************** for * types of masks(** PCS each) which I was going to donate. Order info has now "disappeared" from my online account with Light in the Box. Ordered ******* -it was supposedly shipped on April **th. USPS was notified that pkg. shipped. Almost * weeks later and there has been no further word about reaching the USA. I have been unable to contact them as all info about this order is no longer in my account. Light in the Box website is unreliable!! to say the least.*USPS tracking number ***********************I had printed all info about order and have that to prove it existed.*They charged my credit card ****** - $***.***Linda Moran******@***.com*Please help!
It's almost a month since I ordered! I understand that there are shipping problems, but at least advise your customer of what's going on.
I want to be advised of where on earth package is and whether or not it will eventually be delivered.
New
I had submitted "tickets" and they replied. No one told me who the actual shipper was from China to USA. Could not give me any info on where pkg. was or how long it would take for USPS to receive in USA
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Light In The Box

Surgical and KN** protective masks
Missing Order issue
Reported by GetHuman-linm
Apr 28th, 2020 - 6 months ago
Not resolved
Seen by 8 customers so far
Similar issue to 2805 others
0 customers following this

Timeline

GetHuman-linm started working on this issue
Apr 28th 10:53pm
GetHuman-linm shared this issue with followers on Twitter
Apr 28th 11:07pm
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Apr 28th 11:07pm
GetHuman-linm shared this issue with followers on Twitter
Apr 28th 11:07pm
GetHuman-linm shared this issue with friends on Facebook
Apr 28th 11:08pm
GetHuman-linm shared this issue with others over email
Apr 28th 11:08pm
GetHuman-linm indicated the issue is not fixed yet.
Apr 29th 6:45am
GetHuman-linm indicated the issue is not fixed yet.
Apr 29th 6:50am

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