Somebody made a purchase on my card. I did not make the purchase on your website but it...

GetHuman-aaminah_'s customer service issue with Light In The Box from May 2019

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The issue in GetHuman-aaminah_'s own words
Somebody made a purchase on my card. I did not make the purchase on your website but it has come up on my bank statement. I would like you to look into who made this purchase. I could provide you with details as to how much was taken out my card. It was on the **th of Aprill. Thank you.
I don't have an account with you as I've never ordered anything off your website.
You should prevent this happening again.
I have an issue with Light In The Box too
How GetHuman-aaminah_ fixed the problem
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Light In The Box

Customer service issue
Reported by GetHuman-aaminah_
May 10th, 2019 - a mon ago
I have an issue with Light In The Box too
Not resolved
Seen by 9 customers so far
Similar issue to 5608 others
0 customers following this
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Timeline
GetHuman-aaminah_ started working on this issue
May 10th 12:05am
GetHuman-aaminah_ indicated the issue is not fixed yet.
May 10th 12:07am
GetHuman-aaminah_ indicated the issue is not fixed yet.
May 10th 12:07am
GetHuman-aaminah_ indicated the issue is not fixed yet.
May 10th 12:07am
GetHuman-aaminah_ indicated the issue is not fixed yet.
May 10th 8:43pm
GetHuman-aaminah_ indicated the issue is not fixed yet.
May 10th 8:45pm
GetHuman-aaminah_ indicated the issue is not fixed yet.
May 10th 8:45pm
GetHuman-aaminah_ indicated the issue is not fixed yet.
May 10th 8:46pm
GetHuman-aaminah_ indicated the issue is not fixed yet.
May 13th 8:36pm
GetHuman-aaminah_ indicated the issue is not fixed yet.
May 13th 8:36pm
GetHuman-aaminah_ indicated the issue is not fixed yet.
May 13th 8:36pm