My name is Rhonda Jones I ordered a wig *******. I still have not received my order yet...

GetHuman1895581's customer service issue with Light In The Box from January 2019

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The issue in GetHuman1895581's own words
My name is Rhonda Jones I ordered a wig *******. I still have not received my order yet. I created an account to keep track of my order. Based on that it showed that my order was shipped out ********** but with delay. I kept tracking it and then created a ticket for an update from customer service. As of today when I checked the status of my order it said no order found. That is very odd and if I don’t get my order which was a wig I want my money back. The item I purchased was Human Hair Capless Wig Natural Wave Layered Haircut with bang Brazilian ********* **.**(**% off) dark black ** inch which totaled **.**. Again if I do not receive my wig that I ordered on ********* please give me my money because it should not take this long for me to receive my order. Another thing I find to be odd is that they ask for your email address but don’t send a confirmation about your order. I had to create an account to light in the box to check the status of my order. This really sounds like a scam based on me not getting my order and I want what I ordered or my money back in the amount of $**.** or $**.** it was one of these amounts.
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Light In The Box

Customer service issue
Reported by GetHuman1895581
Jan 4th, 2019 - 4 mons ago
I have an issue with Light In The Box too
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GetHuman1895581 started working on this issue
Jan 4th 2:59pm