I received my dress order ********* which is a Fairytale*Santa Suit Renaissance. The re...

GetHuman1163702's customer service issue with Light In The Box from September 2018

2 views
 | 
1267 similar
 | 
0 following
Help with my Light In The Box issue
First: share to improve GetHuman1163702's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1163702's next move: go to the Light In The Box help center.
Light In The Box doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1163702 will want to follow the link below to head to their help center. We will check on GetHuman1163702 later to make sure it's all set or try to help escalate.
Tip from another customer
Instructions on how to return an order can be found here www.lightinthebox.com/knowledge-base/c1028/a3012.html
The issue in GetHuman1163702's own words
I received my dress order ********* which is a Fairytale*Santa Suit Renaissance. The reason I need to return this item is because it is to small. I ordered the dress two sizes larger than I would normally wear. I tried the dress on and I could not get bodes of the dress to to fit. Please explain how I can return this item and how long will it take to the refund to be processed. *Thank you in advance for your help in this matter and I hope you have a blessed day.*Martha Whitehurst****** Jason Calvin Land*Vancleave, Ms *****
GetHuman1163702 did not yet indicate what Light In The Box should do to make this right.
I have an issue with Light In The Box too
How GetHuman1163702 fixed the problem
We are waiting for GetHuman1163702 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Light In The Box's attention and get better help faster. Tap below to get started.
Having Light In The Box issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Light In The Box email you?
This email address isn't valid
Follow this issue
See how GetHuman1163702 fixes it.
This email address isn't valid

Light In The Box

Customer service issue
Reported by GetHuman1163702
Sep 19th, 2018 - 6 mons ago
I have an issue with Light In The Box too
Not resolved
Seen by 2 customers so far
Similar issue to 1267 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Account username
Account password
Timeline
GetHuman1163702 started working on this issue
Sep 19th, 2018 12:47am