Light In The Box help page tells me to log into my account and go to orders and there will be a link for returns (which they say I have ** days to do). There is no such link on my orders page. Only available options are "package not received" or "duties issue". Neither of these have anything to do with returns.

GetHuman-lastshad's customer service issue with Light In The Box from August 2018

Help with my Light In The Box issue
Tip from another customer
Instructions on how to return an order can be found here www.lightinthebox.com/knowledge-base/c1028/a3012.html
The issue in GetHuman-lastshad's own words
Return items that were incorrectly shipped and items too small to wear. ... Order Number:*****************All items are too small to wear. Also item ******** was not in package. Label on item was marked ******** but it was not the item described in app.**Order Number:*****************All items are too small to wear.**Would like to return for refund.
There is no link to return the items when I follow the instructions that they provide.
To be able to return items so that I might get sized that do fit and to have correct item sent instead of incorrect item.
I am willing to continue as a customer as long as this issue is resolved.
Contacted "gethuman.com"
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Light In The Box

Returns
Customer service issue
Reported by GetHuman-lastshad
Aug 12th, 2018 - 7 mons ago
I have an issue with Light In The Box too
Fixed
Seen by 8 customers so far
Similar issue to 928 others
0 customers following this
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Timeline
GetHuman-lastshad started working on this issue
Aug 12th, 2018 6:10am
GetHuman-lastshad indicated the issue is not fixed yet.
Aug 12th, 2018 2:30pm
GetHuman-lastshad indicated the issue is not fixed yet.
Aug 12th, 2018 2:42pm
GetHuman-lastshad indicated the issue is not fixed yet.
Aug 12th, 2018 5:55pm
GetHuman-lastshad indicated the issue is not fixed yet.
Aug 12th, 2018 6:05pm
GetHuman-lastshad indicated the issue is not fixed yet.
Aug 13th, 2018 11:35am
GetHuman-lastshad indicated the issue is not fixed yet.
Aug 15th, 2018 5:40pm