I have ordered some clothing online, my address is ** swaton road London, on the delive...

GetHuman-absiddiq's Missing order issue with Light In The Box from April 2018

4 views
 | 
728 similar
 | 
0 following
Help with my Light In The Box issue
Before contacting them, items GetHuman-absiddiq may need:
Account username and Account password
GetHuman-absiddiq's next move: go to the Light In The Box help center.
Light In The Box doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-absiddiq will want to follow the link below to head to their help center. We will check on GetHuman-absiddiq later to make sure it's all set or try to help escalate.
The issue and preferred resolution, in GetHuman-absiddiq's own words:
I have ordered some clothing online, my address is ** swaton road London, on the delivery address I put in ** swaton road instead, put in the wrong address for delivery, parcel come through dhl, contacted dhl on numerous occasions, they are not able to do anything as they say they have delivered to the address stated. Went to the neighbors address they say they don’t have it either. DHL suggested I contact seller first for action
I trust that Light In The Box will make this right and come up with a resolution that is fair.
Help with my Light In The Box issue
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Light In The Box's attention and get better help faster. Tap below to get started.
Having Light In The Box issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Light In The Box email you?
This email address isn't valid
Follow this issue
See how GetHuman-absiddiq fixes it.
This email address isn't valid

Light In The Box

Missing order issue
Reported by GetHuman-absiddiq
Apr 27th, 2018 - 3 mons ago
I have an issue with Light In The Box too
Not resolved
Seen by 4 customers so far
Similar issue to 728 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-absiddiq started working on this issue
Apr 27th 12:14pm