I would like to return order* ******** but unable to sign into my account to continue t...

GetHuman-greengre's customer service issue with Light In The Box from June 2018

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GetHuman-greengre's next move: go to the Light In The Box help center.
Light In The Box doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-greengre will want to follow the link below to head to their help center. We will check on GetHuman-greengre later to make sure it's all set or try to help escalate.
Tip from another customer
Instructions on how to return an order can be found here www.lightinthebox.com/knowledge-base/c1028/a3012.html
The issue in GetHuman-greengre's own words
I would like to return order* ******** but unable to sign into my account to continue the process. Please contact me asap. Thank you.
GetHuman-greengre did not yet indicate what Light In The Box should do to make this right.
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Light In The Box

Customer service issue
Reported by GetHuman-greengre
Jun 3rd, 2018 - 5 mons ago
I have an issue with Light In The Box too
Not resolved
Seen by 2 customers so far
Similar issue to 382 others
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Items needed
Account username
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Timeline
GetHuman-greengre started working on this issue
Jun 3rd 12:49am