Order numbers :**********************************both were failed delivery due to * uns...

GetHuman-maquemar's Track an Order issue with Lazada from April 2019

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Help with my Lazada issue
GetHuman-maquemar's next move: try the Lazada help center.
Lazada doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-maquemar will want to follow the link below to head to their help center. We will check on GetHuman-maquemar later to make sure it's all set or try to help escalate.
Top Tip from another customer
Check all folders in your email attached to your account for tracking orders. They usually have the tracking information there. If not, log into your account on the company’s website and look under your previous orders there.
The issue in GetHuman-maquemar's own words
Order numbers :**********************************both were failed delivery due to * unsuccessful delivery attempts while, there was never a delivery attempt from them.. Not even calling me, while I was always receiving orders from other sellers... This is so upsetting because I always track these everyday. I tried to find from the lazada app ways to contact the customer service but there is no way.. I thought that there is a scam about the seller because my friends orders have the same status.. I want someone to talk to someone from Lazada to clarify the issues.

GetHuman-maquemar did not yet indicate what Lazada should do to make this right.

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Lazada

Track an Order issue
Reported by GetHuman-maquemar
Apr 9th, 2019 - 2 years ago
Fixed
Seen by 4 customers so far
Similar issue to 2251 others
0 customers following this
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Timeline

GetHuman-maquemar started working on this issue
Apr 9th, 2019 5:58am
GetHuman-maquemar indicated the issue is not fixed yet.
Apr 10th, 2019 4:31am