What is the Lazada seller rating system?

Asked 6 months ago
The Lazada seller rating system is a feature that allows customers to provide feedback and rate their experience with sellers on the Lazada platform. It is designed to help buyers make informed decisions by assessing the reliability and performance of sellers. The rating system is based on several criteria including product quality, delivery speed, customer service, and overall satisfaction. Each seller is assigned a rating based on customer reviews and ratings. This rating is displayed alongside the seller's information, allowing buyers to easily identify highly rated sellers. It helps buyers find trustworthy sellers and promotes fair competition amongst sellers. Additionally, it encourages sellers to consistently provide excellent service and meet customer expectations.
Answered Nov 1, 2023

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