Lazada Customer Service

Answers to Common Problems

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As for contacting Lazada, you cannot have a live phone conversation with a customer service agent. Instead, you need to look through help articles on their website to see if any match your problem. You eventually may be able to submit a form describing your problem and later get an email from a customer care team member.

Top questions and answers

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Click below to show 1 more questions, answers, and complete guides to common Lazada customer support problems.

Recent reasons customers contacted Lazada:

My phone turned to factory reset mode and i have no choice to factory reset it and lost...
My number is deactivated lost how to changed number in lazada?theirs another way to...
Its been ** hours and my lazada wallet is not yet fully verified..
Saya nak log in lazada tapi tak boleh tiba tiba sebab dia kata too many atempt please t...
Too many attempts*How to fix it
delivery failed despite no call and text attempts done to customer
Following up my request to change sjipping address of my orders...
change of location from: Mark Jensen, ** Joielane St., Leviton Estate Brgy Don Bosco, P...
I orded a shoes so they don’t show me tracking or shipping so i need help i already pai...
Courier always runs out of time
My phone and sim number is lost,how to back my lazada account
I didn't receive the Gcash that I was able to process to my number ***********
Bakit po nanghihingi ng PASSWORD yung Lazpaylater ko eh wala naman po akong ginagawang...

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GetHuman does not work with Lazada's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Lazada at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Lazada's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting Lazada at a Glance

Lazada has 1 chat optionBEST
Lazada has no customer email
Lazada has no help forum
Lazada has no twitter handle
Lazada has no facebook page
Lazada Phone Number and Contact Information

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