The question we are asked most often is about how to talk to Lazada customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
Ask any question you have about Lazada customer service, get an answer now.
No pesanan #477382178776935 telah dibatalkan.Tapi sampai sekarang belum terima bayaran balik( refund). Tarikh email 7 Jun
Kami memahami keprihatinan Anda mengenai pengembalian dana untuk pesanan yang dibatalkan. Proses pengembalian dana mungkin memerlukan waktu beberapa hari kerja tergantung pada metode pembayaran yang digunakan. Pastikan untuk memeriksa status refund melalui akun Anda. Jika Anda belum menerima pengembalian dana setelah waktu yang wajar, periksa tautan untuk informasi kontak yang paling terbaru di halaman ini.
Asked Jul 2, 2025 2:13 AM
how do i contact Lazada's customer service?
There is a link to the most up-to-date contact information right here on this page that you are viewing.
Asked Mar 10, 2025 12:24 PM
Saya telah oder fail sebanyak 80 keping tetapi yang dihantar hantar 29 keping
Kami mohon maaf atas kesulitan yang dialami. Untuk masalah seperti ini, sebaiknya periksa status pesanan anda dalam akaun Lazada anda. Jika terdapat kekurangan dalam penghantaran, kami sarankan untuk melaporkan isu ini melalui sistem yang ada di platform, kerana maklumat terkini dan prosedur akan dijelaskan di sana.
Asked Dec 30, 2024 3:05 AM
how do you know if a store is verified
To know if a store is verified on Lazada, look for the "Official Store" badge on the seller's page. This badge indicates that the seller has met Lazada's verification criteria, ensuring authenticity and reliability. Additionally, you can check customer reviews and ratings for further assurance of the store's credibility.
Asked Nov 22, 2024 7:55 AM
After changing to another phone, my lazpaylater account could no longer be found. How can I retrieve it?
We're sorry to hear about the issues you're experiencing with your LazPayLater account. To retrieve your account, you should first try reinstalling your Lazada app. If that doesn't resolve the issue, sign in using your old device and check your account settings to ensure that LazPayLater is enabled. If you're unable to resolve the issue, we recommend that you update your app to the latest version. Alternatively, ensure that you're logging in using the correct account details, as LazPayLater is linked to your Lazada account. If all these steps fail to retrieve your LazPayLater account, there might be a technical issue. We're not sure about that.
We look to the Lazada issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.