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What is the Lazada warranty policy?

Asked 2 years ago
Lazada's warranty policy can vary depending on the product and the seller, as different items may come with different types of warranties. Generally, Lazada facilitates a platform where sellers can list their products, and it is the responsibility of each seller to provide information regarding the warranty of their items. Many electronic products or higher value items may include a manufacturer's warranty, while other products might offer a store warranty or no warranty at all. Typically, when a product is eligible for a warranty, it will be clearly mentioned in the product description on Lazada's website. It is advisable for customers to carefully read these details before making a purchase. If a item does come with a warranty, the details about the coverage, duration, and claim process will be included. In the event of a defect or issue with a purchased product, customers are encouraged to check the terms and conditions associated with that warranty. This will provide guidelines on how to proceed with a warranty claim. For specific warranty claims, customers may refer to the seller's page for contact information and further support. Additionally, it is always a good practice to keep the purchase receipt, as it may be required when claiming a warranty. For the latest details and specific queries regarding warranty policies, it is recommended to refer to the relevant sections of the Lazada website directly.
Answered Jun 17th 2025

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