What is the Lazada return policy?

The Lazada return policy allows customers to return products within 7 days from the date of delivery. Items can be returned if they are defective, damaged, or if the customer received an incorrect product. The returned items must be in their original packaging, unused, and in good condition. Customers can initiate the return process by contacting Lazada's customer service or by submitting a return request online. Depending on the situation, Lazada will provide different options for returns, including refund, replacement, or store credit. In some cases, customers may be required to provide supporting evidence, such as photos or videos, to support their return claim. Lazada aims to provide a convenient and hassle-free return process for its customers.