I'm Roy Page author of "Incarcerated Thoughts". I have an account that I no longer have...

GetHuman6123285's Update Account Info issue with Kindle from May 2021

Help with my Kindle issue
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Before contacting them, items GetHuman6123285 may need:
Email on Account, Password, Purchase ID, Phone Number on Account, Amount Charged, Serial number, and Order number
Top Tip from another customer
The only way to update account information is to log in and go to the settings feature or personal info on your account.
The issue in GetHuman6123285's own words
I'm Roy Page author of "Incarcerated Thoughts". I have an account that I no longer have access to. *****@***.com is connected to my old number ***-***-****. I cannot get into my account . I need to change my bank account info before my royalties are sent there. My bank account was hacked and I panicked and deleted *****@***.com and the number because they were linked together. Please help me resolve this issues. I also need to speak with a person. I CANNOT GOET INTO MY ACCOUNT TO VERIFY WHO I AM. I NEED TO TALK TO SOMEONE IMMEDIATELY. IM ASKING THAT KINDLE DIRECT PUBLISHING . HOLD MY ROYALTIES UNTIL WE GET THIS MATTER SOLVED. THANK YOU. ROY M. PAGE

GetHuman6123285 did not yet indicate what Kindle should do to make this right.

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Kindle

Update Account Info issue
Reported by GetHuman6123285
May 28th, 2021 - 2 months ago
Not resolved
Seen by 7 customers so far
Similar issue to 1324 others
0 customers following this

Timeline

GetHuman6123285 started working on this issue
May 28th 5:30pm

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