Kindle audio content won't play on my iMac???

GetHuman-annepatt's customer service issue with Kindle from October 2019

Help with my Kindle issue
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The issue in GetHuman-annepatt's own words
Access the audio content included in a Kindle guitar lesson book on my iMac with Mojave **.** ... Downloaded Kindle for Mac, then ebook (guitar lessons) with audio files to play. Can play on my iPad but not on iMAC using Mojave **.**. Instead of the audio icon, the following message appears on each ebook page that has audio: "There is audio content at this location that is not currently supported for your device".**Is there a setting on my iMac that will enable the playing of the audio content? If not, what can I do to play the audio content just as I can on the iPad?**Thanks
I bought this kindle version because of the audio content, and would prefer to access it on my iMac rather than my iPad
Giving me instructions so that I can play the audio content on the iMac, or modifying the kindle file to support audio content on this device.
I am a new customer* this is my first Kindle purchase and I expected to access the audio on any device.
Googled for any similar problems and solutions - found nothing.
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Kindle for Mac
Customer service issue
Reported by GetHuman-annepatt
Oct 16th, 2019 - 3 years ago
Not resolved
Seen by 15 customers so far
Similar issue to 7745 others
0 customers following this


GetHuman-annepatt started working on this issue
Oct 16th, 2019 8:03pm
GetHuman-annepatt indicated the issue is not fixed yet.
Oct 17th, 2019 1:30pm
GetHuman-annepatt indicated the issue is not fixed yet.
Oct 17th, 2019 2:55pm
GetHuman-annepatt indicated the issue is not fixed yet.
Oct 17th, 2019 9:51pm
GetHuman-annepatt indicated the issue is not fixed yet.
Oct 18th, 2019 5:19pm
GetHuman-annepatt indicated the issue is not fixed yet.
Oct 19th, 2019 9:59pm

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