I misplaced my password and have attempted to change it. Initially by phone, which gave...
GetHuman-marinuse's customer service issue with Kindle from January 2019
Help with my Kindle issue
Next: our robot will wait on hold for GetHuman-marinuse to get a Kindle rep on the line!
Always use the GetHuman Phone tocall Kindle. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman-marinuse's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-marinuse may need:
Email on Account, Password, Purchase ID, Phone Number on Account, Amount Charged, Serial number, and Order number
The issue in GetHuman-marinuse's own words
I misplaced my password and have attempted to change it. Initially by phone, which gave rise to a series of miscommunication and a certain amount of expense. Probably because I'm not computer literate. Eventually I received a link from which I received an identification code , which is used to get access to the facility that provides for a password change. I was under the impression that I had changed the password. But in attempting to use it proved invalid. I have repeatedly attempted to again alter the pass word and identity codes have been sent but I keep getting the message that they have a problem with my request and the identity codes that were sent were not accepted. I received the Kindle as a gift and used it for a while but somehow managed to get it deregistered. I want to re-register so that I can continue using it. *The Kindle has a Serial Number*G***KB** **** ***G*Firmware Version : Kindle *.*.*(********** )*I should like to comment that communication with Kindle from a foreign country is ridiculously difficult
GetHuman-marinuse did not yet indicate what Kindle should do to make this right.
I have an issue with Kindle too
How GetHuman-marinuse fixed the problem
We are waiting for GetHuman-marinuse to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.