For my two-book series, I'm not able to upload my book cover properly on the new Kindle...

GetHuman1597885's customer service issue with Kindle from November 2018

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The issue in GetHuman1597885's own words
For my two-book series, I'm not able to upload my book cover properly on the new Kindle publishing site. I had no problem doing it on the create space site for the same identical cover on my first book.
GetHuman1597885 did not yet indicate what Kindle should do to make this right.
I have an issue with Kindle too
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Kindle

Customer service issue
Reported by GetHuman1597885
Nov 20th, 2018 - 24d ago
I have an issue with Kindle too
Not resolved
Seen by 3 customers so far
Similar issue to 1577 others
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Timeline
GetHuman1597885 started working on this issue
Nov 20th 11:46pm