My inmate can’t receive pictures for me because I can’t send in through JPay it says th...

GetHuman3970064's Problem With the App issue with JPay from November 2019

Help with my JPay issue
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Username, Password, Email address on the account, Name on the account, Phone number on the account, and Address on the account
Top Tip from another customer
If you are having technical difficulties with your Instagram app please make sure the app is up to date. You can also try to restart your phone or computer. If all else fails, delete the app, then re-download it and sign in.
The issue in GetHuman3970064's own words
My inmate can’t receive pictures for me because I can’t send in through JPay it says that he doesn’t have the privilege of getting pictures I called his jail where he’s at at Algoa prison in Jefferson City . I talk to his probation officer and they said that he was not blocked from getting pictures in any direction through the mail through email or through Jpay. Therefore the man will see the pictures of his dogs he’s been there for over eight minutes I love you not yet been able to send me a picture please respond my phone number is ***-***-**** thank you

GetHuman3970064 did not yet indicate what JPay should do to make this right.

How GetHuman3970064 fixed the problem

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We've taken the time to write instructions for how to solve some of the most common JPay customer problems.
What Do I Do If My Payment Was Declined on Jpay?What Do I Do If I'm Having Problems with My Jpay App?How Do I Recover My Account Access to Jpay?
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Problem With the App issue
Reported by GetHuman3970064
Nov 20th, 2019 - a year ago
Not resolved
Seen by 3 customers so far
Similar issue to 1087 others
0 customers following this


GetHuman3970064 started working on this issue
Nov 20th, 2019 8:42pm

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