JPay Phone Number

Calling JPay customer service faster by GetHuman

800-574-5729
Customer service
Current Wait: 8 mins (3m avg)
Hours: 24 hours, 7 days; best time to call: 2:45pm
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Reasons customers like you called recently

I have continually asked fir inmate **b**** Matthew M. Edwards, Marcy CF in New York to...
An inmate states that he purchased a player over a month ago from your company and stat...
Trying to get money refunded out of a media account that was intended to go to an inmat...
My son ordered a j-pay tablet more than a month ago. My son gave me the tracking and or...
im not sure if i merged my jpay account correctly with securustech. my loved one receiv...
I need have access to my stamps so if you can transfer my stamps from Jamieabraham**gma...
I have spent three days trying to get to my account reset for my password every single...
I am unable to use Jaypay services. Why?
My JPay app says that I'm locked out of my JPay account how can I unlock my jpeg app account
Hi, I understand you are updating your system. I can't find my login in info. I called...
My fiance is in the Fulton Reception and Diagnostic Center in Fulton Mo. His tablet nee...
I was released from prison Wednesday and was given a Jpay card and I’m trying to activa...
**My laptop stopped working I don't remember my login or password my son set it up for...
I brought a JPAY tablet on **** for inmate Tony Williams NJDOC *********C and he still...
I brought a jp** media on **** for inmate Tony Williams **********C New Jersey departme...
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Customer Number 800-574-5729 - by the Numbers

Phone number to dial800-574-5729
Call-back availableNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial2:45pm
Navigate phone maze to a humanDirect to human
Average wait
Current wait8
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone
Quality of communication83%
Quality of help80%
Customer votes374
Information last updatedSun Oct 25 2020 10:00:00 GMT+0000 (Coordinated Universal Time)

JPay's Best Toll-Free/800 Customer Phone Number

This is JPay's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a JPay agent. This phone number is JPay's Best Phone Number because 6,624 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-574-5729 include Dispute a Charge, Account Access, Problem With the App, Trouble Sending a Payment, Locked Account and other customer service issues. Rather than trying to call JPay we recommend you tell us what issue you are having and then possibly contact them via phone. In total, JPay has 1 phone number. It's not always clear what is the best way to talk to JPay representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting JPay - by phone or otherwise

While 800-574-5729 is JPay's best toll-free number, it is also the only way to get in touch with them. The next best way to talk to their customer support team, according to other JPay customers, is by telling GetHuman about your issue above and letting us find somebody to help you. Besides trying to call, best to start by telling us what the issue is above. If you think this information is inaccurate or know of other ways to contact JPay please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for JPay.

What is GetHuman's Relationship to JPay?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like JPay. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our Skype Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the Virgin Mobile Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like Skype or Virgin Mobile. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

JPay Contact Info

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