JPay Phone Number

Calling JPay customer service faster by GetHuman

800-574-5729
Customer service
Current Wait: 8 mins (4m avg)
Hours: 24 hours, 7 days; best time to call: 10:15am
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Reasons customers like you called recently

I can't seem to understand that in today's economy and poor families messaging want fam...
I'm waiting on help from securitz to send me the link to my gmail since **********. so...
Money sent from money gram to state and was supposed to go to fed inmate still haven't...
I tried to log on to my jpay and it says unable to complete request at this moment
I have a JPay* tablet and I was released and want JPay to unlock it.
I have been released and I want my player unlocked and retrieve content.
Says invalid email or password
Says my email address is wrong or not my email address is what it keeps saying
My account has been locked
I was a inmate ABCC and I got out and I send my player by mail to get unlock and I nev...
I sent my tablet to the wrong address to be unlocked. So what do I do? I sent it to Tex...
My friend says her tablet has ***** MB out of ***** MB. When she rented a movie to down...
I had an automatic payment for Mathew Keegan and he was released in September ****. How...
I received an email that said I could video visit with my inmate (Preston Walcker...
I was released from prison and brought home my tablet but I lost my password so need to...
See more recent reasons for calling

Help me with my issue

Customer Number 800-574-5729 - by the Numbers

Phone number to dial800-574-5729
Call-back availableNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial10:15am
Navigate phone maze to a humanDirect to human
Average wait
Current wait8
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone
Quality of communication86%
Quality of help77%
Customer votes396
Information last updatedThu Nov 19 2020 10:00:00 GMT+0000 (Coordinated Universal Time)

JPay's Best Toll-Free/800 Customer Phone Number

This is JPay's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a JPay agent. This phone number is JPay's Best Phone Number because 6,624 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-574-5729 include Dispute a Charge, Account Access, Problem With the App, Trouble Sending a Payment, Locked Account and other customer service issues. Rather than trying to call JPay we recommend you tell us what issue you are having and then possibly contact them via phone. In total, JPay has 1 phone number. It's not always clear what is the best way to talk to JPay representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting JPay - by phone or otherwise

While 800-574-5729 is JPay's best toll-free number, it is also the only way to get in touch with them. The next best way to talk to their customer support team, according to other JPay customers, is by telling GetHuman about your issue above and letting us find somebody to help you. Besides trying to call, best to start by telling us what the issue is above. If you think this information is inaccurate or know of other ways to contact JPay please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for JPay.

What is GetHuman's Relationship to JPay?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like JPay. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our Delta Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the Capital One Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like Delta or Capital One. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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