JPay Phone Number

Call JPay customer service faster with GetHuman

800-574-5729
Customer service
Current Wait: 7 mins (3m avg)
Hours: 24 hours, 7 days; best time to call: 2:45pm
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Reasons customers like you called recently

I deleted some emails in JPay by mistake. How can I recover them? They are important
i would like to get a jpay card with my Atlanta address
Can't sign into my account.
I want to be able to pay my probation fees on Jpay like I always have. It’s saying my c...
Someone hacked my son’s account and stole $*** from his account at Lima correctional...
I lost my JPay card, I cancelled it, I checked the balance (which was *,*** dollars and...
My jp* *-in tablet was taken from me while I was incarcerated because they were conside...
I put money on an inmates account . As I was doing so. It said something like it was a...
I'm locked out of my jpay
I have written * letters on Jpay to John Linville *V***** and he said to mom that he n...
See more recent reasons for calling

Help me with my issue

Customer Number 800-574-5729 - by the Numbers

Phone number to dial800-574-5729
Call-back availableNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial2:45pm
Navigate phone maze to a humanDirect to human
Average wait
Current wait7
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone
Quality of communication84%
Quality of help79%
Customer votes398
Information last updatedThu Nov 24 2022 10:00:00 GMT+0000 (Coordinated Universal Time)

JPay's Best Toll-Free/800 Customer Phone Number

This is JPay's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a JPay agent. This phone number is JPay's Best Phone Number because 6,624 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-574-5729 include Account Access, Trouble Sending a Payment, Dispute a Charge, Problem With the App, Locked Account and other customer service issues. Rather than trying to call JPay first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, JPay has 1 phone number. It's not always clear what is the best way to talk to JPay representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting JPay - by phone or otherwise

While 800-574-5729 is JPay's best toll-free number, it is also the only way to get in touch with them. The next best way to talk to their customer support team may just be to tell GetHuman about your issue and let us try to find the best way to contact them or find help for that particular issue. Besides trying to call, you can also start by telling us what the issue is above so we might be able to match you with the best form of communication or a written guide. If you think this information is inaccurate or know of other ways to contact JPay please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for JPay.

What is GetHuman's Relationship to JPay?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like JPay. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our Best Buy Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the Verizon Wireless Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like Best Buy or Verizon Wireless. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

JPay Contact Info

Information gathered by GetHuman researchers and millions of customers that use GetHuman:
All JPay contacts
JPay Phone NumberBEST
General customer information

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