JPay Phone Number

Calling JPay customer service faster by GetHuman

800-574-5729
Customer service
Current Wait: 3 mins (3m avg)
Hours: 24 hours, 7 days; best time to call: 9:30am
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Reasons customers like you called recently

Need help ordering a tablet
Can you have customer service contact me *** *** **** please
Trying to get my husband his tablet that was suppose to be ordered back in Sept. He has...
Need my JPay account unlocked I don't know y it it locked
My grandson Carlos Jermaine Blue brought a tablet * months ago.and has not RECIEVED.
I am trying to find out the address to where to mail my tablet up on release form I lov...
Can I request a transcript of every message that's been sent to *jpay account?
I brought a tablet at bay correction you sent me a loaner when I got released I turn in...
Can I request a copy of every message that's been sent and recieved from my account?
I need help! I used my nickname (Cassi) in my profile and now I can not use video chat...
I have jpay i been messaging an inmate since last year. And all of a sudden my ***** go...
I never had a problem getting in my jpay. I clicked on open then it said sign in. I nev...
Says device not compatible
William R Kennedy is in Missouri incarcerated they tell us we can order a tablet and th...
When will inmates be eligible to order the JP* player?
See more recent reasons for calling

Help me with my issue

Customer Number 800-574-5729 - by the Numbers

Phone number to dial800-574-5729
Call-back availableNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial9:30am
Navigate phone maze to a humanDirect to human
Average wait
Current wait3
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone
Quality of communication86%
Quality of help77%
Customer votes371
Information last updatedSun Jun 06 2021 10:00:00 GMT+0000 (Coordinated Universal Time)

JPay's Best Toll-Free/800 Customer Phone Number

This is JPay's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a JPay agent. This phone number is JPay's Best Phone Number because 6,624 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-574-5729 include Account Access, Trouble Sending a Payment, Dispute a Charge, Problem With the App, Locked Account and other customer service issues. Rather than trying to call JPay first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, JPay has 1 phone number. It's not always clear what is the best way to talk to JPay representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting JPay - by phone or otherwise

While 800-574-5729 is JPay's best toll-free number, it is also the only way to get in touch with them. The next best way to talk to their customer support team may just be to tell GetHuman about your issue and let us try to find the best way to contact them or find help for that particular issue. Besides trying to call, you can also start by telling us what the issue is above so we might be able to match you with the best form of communication or a written guide. If you think this information is inaccurate or know of other ways to contact JPay please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for JPay.

What is GetHuman's Relationship to JPay?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like JPay. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our Lyft Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the Microsoft - Tech Support Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like Lyft or Microsoft - Tech Support. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

JPay Contact Info

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