JPay Customer Service

Hacks for calling & contacting them faster, tips for common issues & reviews

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Contacting JPay

There is only one way to contact JPay, shown above. For more details, and to see what shortcuts or tools we provide to get better, faster help from JPay, tap or click the link.

Recently Reported Customer Problems

I am a new user but someone used my email many years ago and I registered with this ema...
You haveto be kidding me . You won't answer the phone when I call and now you want me t...
I need to know when my son purchased his tablet. . the prison his in has lost his table...
Recently went to Work Release in Washington state. I want to know if there is a way to...
Hello I was on jpay and now i lost my husband on my contacts and we had a visit tonight...
Hello, I can’t log in, it shows me a error.
Well , I purchased more stamps and now I can’t send a prepaid stamp with my email why ?
i sent my player for them to unlock it back in Feb, its now may. its been three months...
trying to unlock my securus account
Just wanted to inform jpay that my son has been moved from state prison to private pris...
Have the wrong name on my JPay account that's on my son's visitation form so I can't se...
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JPay Customer Reviews

About JPay

You are looking up JPay customer care, so you probably already know who they are. But it helps to get an idea of how big they are and what their support operation looks like if you are a customer. JPay also goes by or is associated with the names J Pay. They employ 72 people according to customers in the know.

JPay Support - What Else?

GetHuman provides customer service contact information, step-by-step help, tools to get a rep on the phone faster and all kinds of useful gadgets for customers to make it easier to get good customer service without the hassle. This kind of information and tooling can be very useful for large companies who tend to make it hard to speak to a real human being to solve complicated customer problems. For example, look at our SafeLink Customer Service page. Or take a look at our Greyhound Customer Service page. We may not quite have as much of this available for JPay customer service issues or reviews, but we hope that you visit GetHuman again next time you have a problem with another company.

What is the affiliation between JPay and GetHuman?

GetHuman provides free tools and information to consumers that allow them to share their customer experiences and tips with each other for how to contact companies faster and how to solve common problems. GetHuman's relationship is with consumers and not with JPay or organizations like it. If you find the information on this site helpful, please share it- sharing is what has powered this consumer resource for over 15 years.

JPay Overview

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