What is the maximum message length allowed on JPay?

Asked a year ago
The maximum message length allowed on JPay is 5,000 characters, including spaces and punctuation. This ensures that users have enough room to communicate with their incarcerated loved ones. Messages longer than this limit may need to be divided into multiple parts or may be truncated. It's important to note that JPay also provides an option to attach and send photos or videos, which can enhance communication and provide additional support to the message. Users should keep in mind that messages are subject to monitoring and screening to ensure compliance with JPay's terms and conditions. It is always recommended to review and adhere to the guidelines provided by JPay to ensure smooth communication.
Christian Allen is the editor / author responsible for this content.
Answered May 3, 2024

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