I mail a postal money order to my brother the beginning of March ****. I spoke to him a...

GetHuman2597165's customer service issue with JPay from March 2019

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I mail a postal money order to my brother the beginning of March ****. I spoke to him and he have not received it. His name is Raymond he is at Mountain View Correctional. I have been mailing through the Post Office and this month the first time he has not receive his money. I spoke with the post office they say I would have to come and put a trace on the Money Order to see where it is. I have been trying to call J Pay about it no one pick up the Phone to resolve this issue. So I will know what to do next.**Thank you,*Linda
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JPay

Customer service issue
Reported by GetHuman2597165
Mar 26th, 2019 - a mon ago
I have an issue with JPay too
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GetHuman2597165 started working on this issue
Mar 26th 3:40pm
GetHuman2597165 confirmed the issue is fixed. Hooray!
Apr 17th 11:58pm