hello my order has not arrived spent * hours with ups and can't get it fixed. it was su...

GetHuman-josiecat's customer service issue with JCrew.com from December 2018

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The issue in GetHuman-josiecat's own words
hello my order has not arrived spent * hours with ups and can't get it fixed. it was suppose to arrive on ***** I requested a change through you to be delivered on ***** as of today **** it has not arrived and the people in UPS told today but when I track it ? there is no more info. The lied to me telling that you guys requested redelivery on ***** and ***** that I will get it on SAT then I will get in on Monday. Nothing. *My order * is ***********Josie
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JCrew.com

Customer service issue
Reported by GetHuman-josiecat
Dec 3rd, 2018 - 2 mons ago
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GetHuman-josiecat started working on this issue
Dec 3rd, 2018 3:31pm