Hi. I ordered two pair of the same shoes, just different colors. The brown pair were ok...

GetHuman1040120's customer service issue with JCrew.com from August 2018

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The issue in GetHuman1040120's own words
Hi. I ordered two pair of the same shoes, just different colors. The brown pair were okay, but the ash color something is wrong. One shoe feels A whole size bigger than the other shoe. Also the stitching on the one is coming loose. :( they are the white furry slippers in ash color in size *.
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JCrew.com

Customer service issue
Reported by GetHuman1040120
Aug 27th, 2018 - a yr ago
I have an issue with JCrew.com too
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Seen by 6 customers so far
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Timeline
GetHuman1040120 started working on this issue
Aug 27th, 2018 1:49am
GetHuman1040120 indicated the issue is not fixed yet.
Aug 27th, 2018 4:20am