I was at JCPenney a couple of days ago shopping for a Nike hoodie and Nike pants and it...

GetHuman1723133's customer service issue with JC Penney from December 2018

1 view
 | 
2275 similar
 | 
0 following
Help with my JC Penney issue
Next: our robot will wait on hold for GetHuman1723133 to get a JC Penney rep on the line!
Always use the GetHuman Phone tocall JC Penney. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman1723133's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman1723133 may need:
Order number, Billing address, Email address on the account, and Name on the order
The issue in GetHuman1723133's own words
I was at JCPenney a couple of days ago shopping for a Nike hoodie and Nike pants and it was a sale buy one item and second one for ** percent off but the cashier told me I had to get the same item to get the ** percent off I don't understand why I have to get the same item to get the ** percent off the sign said buy one item and get ** percent off the second item I don't understand why if I'm buying a item wy I couldn't get the second item ** percent off but I still brought the items because I wanted them because I travel over ** miles to the store to shop
GetHuman1723133 did not yet indicate what JC Penney should do to make this right.
I have an issue with JC Penney too
How GetHuman1723133 fixed the problem
We are waiting for GetHuman1723133 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get JC Penney's attention and get better help faster. Tap below to get started.
Having JC Penney issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1723133 fixes it.
This email address isn't valid

JC Penney

Customer service issue
Reported by GetHuman1723133
Dec 9th, 2018 - 6 mons ago
I have an issue with JC Penney too
Not resolved
Seen by 1 customer so far
Similar issue to 2275 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1723133 started working on this issue
Dec 9th, 2018 5:26pm