On *.**.**, hair products were ordered, tracking *****************, When I received an...

GetHuman-laneyina's customer service issue with JC Penney from November 2018

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The issue in GetHuman-laneyina's own words
On *.**.**, hair products were ordered, tracking *****************, When I received an email confirmation on this order the order was SHIPPED to an old address from * years ago. The billing address is the correct address and has been for the last six years. I'm unsure how or why an old address was used for shipping. I have ordered numberous times from your store, receiving all my merchandise for six years. Please advise how you will remedy this issue.
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JC Penney

Customer service issue
Reported by GetHuman-laneyina
Nov 27th, 2018 - 9 mons ago
I have an issue with JC Penney too
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GetHuman-laneyina started working on this issue
Nov 27th, 2018 11:49pm