I have been on hold for ** minutes with your furniture department at ***********. this...

GetHuman1695364's customer service issue with JC Penney from December 2018

2139 similar
0 following
Help with my JC Penney issue
Next: our robot will wait on hold for GetHuman1695364 to get a JC Penney rep on the line!
Always use the GetHuman Phone tocall JC Penney. We wait on hold and get a rep on the line for you faster and for free!
GetHuman1695364's usage of the GetHuman Phone for this issue
GetHuman Phone call #1 (2 mons ago)
First: share to improve GetHuman1695364's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman1695364 may need:
Order number, Billing address, Email address on the account, and Name on the order
The issue in GetHuman1695364's own words
I have been on hold for ** minutes with your furniture department at ***********. this is the third time I have called about an incorrect shipment on my order no. **************** that was delivered to me on ********. I am repeatedly told that US Quality is going to contact me to see the couch but no one from there has called. What is my next step other than take the couch to the mall and set it in the front door. I have received the invoice from penneys and you can bet I am not paying for this loveseat!! Everyone at the furniture center have been very nice but nothing is happening so my good nature is no longer good.
GetHuman1695364 did not yet indicate what JC Penney should do to make this right.
I have an issue with JC Penney too
How GetHuman1695364 fixed the problem
We are waiting for GetHuman1695364 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get JC Penney's attention and get better help faster. Tap below to get started.
Having JC Penney issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would JC Penney email you?
This email address isn't valid
Follow this issue
See how GetHuman1695364 fixes it.
This email address isn't valid

JC Penney

Customer service issue
Reported by GetHuman1695364
Dec 5th, 2018 - 2 mons ago
I have an issue with JC Penney too
Not resolved
Seen by 4 customers so far
Similar issue to 2139 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman1695364 started working on this issue
Dec 5th, 2018 3:58pm