I have two sweaters and a nightstand that I bought from Jcpenney that I need to return...

GetHuman1385786's customer service issue with JC Penney from October 2018

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The issue in GetHuman1385786's own words
I have two sweaters and a nightstand that I bought from Jcpenney that I need to return as they are much different than advertised. However, I am furious that I would have to pay a ridiculous amount for return shipping! I understand that in store returns are free, however the closest store to me is nearly ** minutes one way and completely out of my way because my closest one just closed. My order number is ****-****-****-****
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JC Penney

Customer service issue
Reported by GetHuman1385786
Oct 21st, 2018 - 23d ago
I have an issue with JC Penney too
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Seen by 1 customer so far
Similar issue to 1252 others
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Timeline
GetHuman1385786 started working on this issue
Oct 21st 3:19pm