Hello, An electric blanket I ordered (*****-****-****-****) & arrived Aug ** at my son...

GetHuman-tdasteve's customer service issue with JC Penney from September 2018

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The issue in GetHuman-tdasteve's own words
Hello, An electric blanket I ordered (*****-****-****-****) & arrived Aug ** at my son's ASU dorm has stopped working already! It broke in less than a month! Because he doesn't have a car to bring it to a JCP store, I can't return it until he brings it home around Thanksgiving. Can you give me a credit for the blanket because I would like to order another, different-brand one (hopefully one that will last) or assist me w how to proceed on returning this for credit given I cannot bring it back until end of Nov.?
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JC Penney

Customer service issue
Reported by GetHuman-tdasteve
Sep 22nd, 2018 - 3 mons ago
I have an issue with JC Penney too
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Seen by 3 customers so far
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GetHuman-tdasteve started working on this issue
Sep 22nd 5:14pm