Hello, An electric blanket I ordered (*****-****-****-****) & arrived Aug ** at my son...

GetHuman-tdasteve's customer service issue with JC Penney from September 2018

3 views
 | 
997 similar
 | 
0 following
Help with my JC Penney issue
First: share to improve GetHuman-tdasteve's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman-tdasteve to get a JC Penney rep on the line!
Always use the GetHuman Phone tocall JC Penney. We wait on hold and get a rep on the line for you faster and for free!
The issue in GetHuman-tdasteve's own words
Hello, An electric blanket I ordered (*****-****-****-****) & arrived Aug ** at my son's ASU dorm has stopped working already! It broke in less than a month! Because he doesn't have a car to bring it to a JCP store, I can't return it until he brings it home around Thanksgiving. Can you give me a credit for the blanket because I would like to order another, different-brand one (hopefully one that will last) or assist me w how to proceed on returning this for credit given I cannot bring it back until end of Nov.?
GetHuman-tdasteve did not yet indicate what JC Penney should do to make this right.
I have an issue with JC Penney too
How GetHuman-tdasteve fixed the problem
We are waiting for GetHuman-tdasteve to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get JC Penney's attention and get better help faster. Tap below to get started.
Having JC Penney issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would JC Penney email you?
This email address isn't valid
Follow this issue
See how GetHuman-tdasteve fixes it.
This email address isn't valid

JC Penney

Customer service issue
Reported by GetHuman-tdasteve
Sep 22nd, 2018 - 3 mons ago
I have an issue with JC Penney too
Not resolved
Seen by 3 customers so far
Similar issue to 997 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Order number
Billing address
Email address on the account
Name on the order
Timeline
GetHuman-tdasteve started working on this issue
Sep 22nd 5:14pm