Hi, I recently ordered a bedspread, * pillows, a husband pillow, and * different items...

GetHuman-mdomach's customer service issue with JC Penney from August 2018

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The issue in GetHuman-mdomach's own words
Hi, I recently ordered a bedspread, * pillows, a husband pillow, and * different items of wall decor. I received one item of wall decor, the bedspread, and all the pillows, but the rest of the wall decor was supposed to come today, but instead I recieved * small bags of screws and other tools, a thing of laundry detergent, some type of notepad, and an old ink cartridge. My order number is ****************. The items I haven’t recieved are both boards with the strings for hanging pictures, the wooden sign that says “love” and the message board which were all supposed to come today. Even though I recieved the wrong order I still got the message saying my package was delivered. All I want is the stuff I paid for please

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JC Penney

Customer service issue
Reported by GetHuman-mdomach
Aug 28th, 2018 - 3 years ago
Seen by 10 customers so far
Similar issue to 805 others
0 customers following this
Items needed
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Email address on the account
Name on the order


GetHuman-mdomach started working on this issue
Aug 28th, 2018 2:49am
GetHuman-mdomach indicated the issue is not fixed yet.
Aug 28th, 2018 9:26am