I went to Rverbirch Corner Shopping center in Sanford, NC just before *p.m. tonight to...

GetHuman1006680's customer service issue with JC Penney from August 2018

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The issue in GetHuman1006680's own words
I went to Rverbirch Corner Shopping center in Sanford, NC just before *p.m. tonight to pick up my orders and was told only one order was there. It was sheets that I had ordered. I had gone earlier this week to pick them up and was told that they couldn't find where I had ordered sheets. So I purchased them at the store. I went there tonight to pick up * other orders and was told that I only had one order for pick up even though I got a email that said all my orders were ready for pick up. I do not live close to Sanford, so I made a special trip to pick them up because I am leaving on vacation tomorrow. When I got home I had another email that said if I didn't pick my order up by the **th that it would be returned. I got the items on sale plus used reward points and I will be out of town until the **th. This *****. U have been a JCP customer for *** years.
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JC Penney

Customer service issue
Reported by GetHuman1006680
Aug 18th, 2018 - a yr ago
I have an issue with JC Penney too
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Seen by 2 customers so far
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GetHuman1006680 started working on this issue
Aug 18th, 2018 1:45am