I want to order an item and the shipping is way more than the item. Is there a way I c...

GetHuman931584's customer service issue with JC Penney from July 2018

2 views
 | 
546 similar
 | 
0 following
Help with my JC Penney issue
First: share to improve GetHuman931584's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman931584 to get a JC Penney rep on the line!
Always use the GetHuman Phone tocall JC Penney. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman931584 may need:
Order number, Billing address, Email address on the account, and Name on the order
The issue in GetHuman931584's own words
I want to order an item and the shipping is way more than the item. Is there a way I can pick it up in a store or get the shipping fee reduced? Zip code ***** *Order Summary**Subtotal:$*.***MANAGE*:Remove-$*.***JCP Rewards**Bonus Bucks:Apply*Est. Standard Delivery:$*.***Or Ship To Store:$*.***Tax: Estimated at checkoutTBD*Yes, I want to round up for charity*See details*Total $**.****Michele Senay
GetHuman931584 did not yet indicate what JC Penney should do to make this right.
I have an issue with JC Penney too
How GetHuman931584 fixed the problem
We are waiting for GetHuman931584 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get JC Penney's attention and get better help faster. Tap below to get started.
Having JC Penney issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman931584 fixes it.
This email address isn't valid

JC Penney

Customer service issue
Reported by GetHuman931584
Jul 30th, 2018 - 9 mons ago
I have an issue with JC Penney too
Not resolved
Seen by 2 customers so far
Similar issue to 546 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman931584 started working on this issue
Jul 30th, 2018 6:49pm