Order has not arrived, it has been weeks and tracking says it has been delivered, but n...

GetHuman813472's customer service issue with JC Penney from June 2018

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Help with my JC Penney issue
Before contacting them, items GetHuman813472 may need:
Order number, Billing address, Email address on the account, and Name on the order
GetHuman813472's next move: have a JC Penney rep call.
Always use the GetHuman Phone tocall JC Penney. We wait on hold and get a rep on the line for you faster and for free!
The issue and preferred resolution, in GetHuman813472's own words:
Order has not arrived, it has been weeks and tracking says it has been delivered, but nothing has shown up.
I trust that JC Penney will make this right and come up with a resolution that is fair.
Help with my JC Penney issue
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JC Penney

Customer service issue
Reported by GetHuman813472
Jun 25th, 2018 - 2 mons ago
I have an issue with JC Penney too
Not resolved
Seen by 1 customer so far
Similar issue to 370 others
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Timeline
GetHuman813472 started working on this issue
Jun 25th 2:08pm