I had fabulous service from Chris and Anne )Lynnwood WA -Alderwood Mall) on draperies t...

GetHuman-zacpamz's customer service issue with JC Penney from June 2018

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The issue in GetHuman-zacpamz's own words
I had fabulous service from Chris and Anne )Lynnwood WA -Alderwood Mall) on draperies that I had ordered online and never received or had cancelled or got lost in space. Chris went above and beyond to get me the drapes I had ordered in time to put up for my Daughter's wedding. A huge SHOUT OUT to them both. Thank you to Chris and Anne for their wonderful, going the extra mile, Customer Service. Give them a raise!! And BOO to online ordering staff who delay and then cancel your order without notifying the Customer. Restores my faith and willingness to buy MORE from JC Penney's- at least in the store!!
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JC Penney

Customer service issue
Reported by GetHuman-zacpamz
Jun 8th, 2018 - a yr ago
I have an issue with JC Penney too
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Seen by 4 customers so far
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Timeline
GetHuman-zacpamz started working on this issue
Jun 8th, 2018 10:19pm
GetHuman-zacpamz shared this issue with friends on Facebook
Jun 8th, 2018 10:19pm
GetHuman-zacpamz confirmed the issue is fixed. Hooray!
Jun 8th, 2018 10:24pm
GetHuman-zacpamz shared this issue with others over email
Jun 8th, 2018 10:24pm